Job Title:  Midwest Field Service Engineer (USA)

Company

AMETEK is a worldwide leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.

As a leading global provider of differentiated electronic instruments and electromechanical devices, AMETEK are proud to solve some of the world’s most complex challenges. Their strength comes from four key areas: Niche Market Focus, Growth Model, People and Culture, Performance.

• Annual sales of over $6 billion with approximately 50% of sales outside U.S.
• Distributed operating structure with ~18,500 colleagues in over 30 countries
• Diverse set of niche markets and applications served
• Core Values include Ethics and Integrity, Respect for the Individual and Teamwork

AMETEK is publicly traded on the New York Stock Exchange (NYSE: AME) and a component of the S&P 500

Website: www.ametek.com

Business Unit

Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments.

We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company.

We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies.

Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare.

Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5.5 billion.

Website: www.taylor-hobson.com

Main Duties and Responsibilities

Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our growing customer base.

After completing a Training Program, you will be involved & responsible for the following activities with regards to our equipment at Customers premises.

•              Installation/ Training

•              Calibration / maintenance

•              Service repair

•              After sales service support / Remote support /Office activity

Essential & Desirable Skills

The successful candidate will:

•              Have a good grounding in mechanical/ electronic or Multi-Disciplined Engineering

•              Have good computer skills including Microsoft Office

•              Hold a valid & clean driving license

•              Can work alone while representing Taylor Hobson at Customer sites

•              Be prepared to work flexible hours when required

•              Be prepared to assist colleagues in other regions of the world when required

•              Have the will to travel within North America (internationally as needed for training, etc.)

Skills & Experiences

•              High energy level with ability to take initiative.

•              Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.

•              Ability to deal with customers and the factory where tact may be required to

       maintain continuing harmonious relationships.

•              Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and Service tools.

•              Good communication skills (verbal and written) and the ability to interact effectively in English. (Spanish is a Plus)

•              Follow set procedures but can identify when change is required

Requirements:

•              Mechanical/ electrical or electronic Service expert

•              Proven experience in high demand B2B customer service.

•              Based out of Warrenville, IL (Home office ideally to be located near MI, Northern OH, Northeast IN)

•              English: good communication skills, Written and spoken.

Benefits

When you join Taylor Hobson, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. Depending on the location of the position we offer you the following: 

• Working with worldwide technology in the field of Optics and Optics Metrology 
• Continuous training provided using world class manufacturing tools and equipment 
• Fun, relaxed, supportive working environment 
• International travel and local teamwork with international colleagues