Job Title:  Field Service Engineer - Pittsburgh


Virtual, US, 99999

Business Unit:  Gatan
Posting Date:  Sep 18, 2023
Job Description: 

Electron Microscopy Technologies (EMT) is the world leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry’s leading technology.


The Field Service System Engineer is responsible for on-site repair or services of EDAX materials analysis systems at the customer site. We are looking for a Field Service Engineer to based remotely out of their home in Pittsburgh, Pennsylvania. This job is approximately 70%-80% domestic.


The Field Service System Engineer will:


  • Conduct on-site customer installation, service support, limited telephone support, hardware and software configuration, troubleshooting, and maintenance support for EDAX products. 

  • Ensure repaired systems meet operating specifications, documenting service performed. 

  • Propose design enhancements and improvements.

  • Read and interpret schematics and electrical diagrams through to the component level. 

  • Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.

  • Document work performed in a service report. 

  • Complete billing or warranty documentation as needed.


Field Service System Engineer Requirements:


  • Associate’s Degree in Electronics or equivalent experience.

  • Bachelor's Degree, preferred

  • Experience with current Personal Computer Windows Operation System (OS) software installation and configuration.

  • Must be a self-starter, able to work with minimal supervision in an isolated environment.

  • Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude. 

  • Ability to work on complex learning and development problems as well as teach highly technical information is essential.

  • Ability to interface with people at all levels.

  • Approximately 70%-80% domestic travel.

  • This position will be based remotely

  • Constantly stand and walk throughout the workday.

  • Frequently reach with hands and arms; use hands to manipulate, handle, or feel material.

  • Frequent repetitive motions.


Salary Minimum:  Market
Salary Maximum:  Market
Incentive:  No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting.  The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of over $6.0 billion. Traded publicly (NYSE:AME), we are a component of the S&P 500. Visit for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.