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Job Title:  International Field Service Engineer (m/f/d)


Unterschleissheim, DE, 85716

Business Unit:  Gatan
Posting Date:  Aug 2, 2022
Job Description: 

Electron Microscopy Technologies (EMT) is the world leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry’s leading technology.


We are looking for an International Field Service Engineer (m/f/d) to join our AMETEK Gatan Business Unit from a home office in Germany, Switzerland or Italy.


The new colleague (m/f/d) will be responsible for on- site repair or services of Gatan specimen prep, imaging and analytical systems and EDAX EDX, WDX and EBSD Systems at the customer site. This position will require to travel (70%) to other international sites for customer visits and repairs.


The International Field Service Engineer will:


  • On-site customer installation, service support, telephone support, hardware and software configuration, troubleshooting, and maintenance support for Gatan/EDAX products
  • Ensuring that repaired systems meet operating specifications, documenting service performed
  • Proposing design enhancements and improvements
  • Reading and interpreting schematics and electrical diagrams through to the component level
  • Isolating the system fault at the component level for electronic, vacuum, and mechanical systems and repair
  • Completing billing or warranty documentation as needed and documenting work performed in a service report


International Field Service Engineer Requirements:


  • Experience with current Personal Computer Windows Operation System (OS) software installation and configuration
  • Relevant experience in or knowledge of different types of microscopes is highly desirable
  • Ideally previous relevant experience with TEM & STEM Products, computer software, databases and/or networks
  • Ability to travel at least 70% to various locations throughout country and/or internationally
  • Ability to obtain and maintain appropriate work permits to support international travel and client needs
  • Fluent English skills are a must; German is a plus but not mandatory
  • Associates Degree in Electronics or equivalent experience


In exchange, we offer you:


  • Vibrant, ambitious, stimulating and worldwide company;
  • A solid and unique work team;
  • Flexible work schedule;
  • Competitive salary;
  • Benefits such as a membership at Urban Sports Club and Sodexo Shopping Vouchers;
  • The possibility to progress with a variety of projects;
  • and much more!


Any questions? Our Recruitment Specialist for Europe, Milica Nogulović (+49 21 59 9136 508) is happy to help – we are looking forward to hearing from you!

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.