Job Title: IT Infrastructure Administrator 1
Location:
Subotica, RS, 240000
Business Unit:
Nul
Posting Date:
Sep 5, 2023
Job Description:
Position description/Responsibilities:
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
- Provide 1st level support for IT issues across multiple business units. Investigate and troubleshoot issues
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted entities. If needed escalate to a higher instance/level of support
- Support and maintenance for all industry computers connected to production lines
- Maintain all issues and support through ticketing system as per company standards and policies
- Administration of Windows server and client environment, Active Directory, File servers, Exchange servers, SQL/MySQL database
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
- Perform regular security monitoring to identify any possible risks/intrusions
- Perform periodic performance reporting to support capacity planning
- Maintenance and support for all telephone and mobile devices
- Provide technical guidance when required
- Taking care of all technical documentation regarding hardware, software and related infrastructure
Position Requirements:
- Good problem solving and analytical skills
- Ability to provide excellent customer service to a variety of customers (location, language, nationality, ability)
- Ability to work independently with minimal oversight
- Ability to prioritize tasks based on department objectives and deliverables
- Fluent in English and/or German