Job Title: Support Engineer
Location:
Singapore, SG, 486031
Business Unit:
Compliance Test Solutions
Posting Date:
Apr 5, 2024
Job Description:
Position Description :
Responsibilities:
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- Preparation for After Sales EMC RF System integration and onsite installation
- Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
- Commissioning and installation of new products based on Pre-Sales System design documentation
- Product introduction and training to end-users
- Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
- Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
- Service and support case management
- Continues improvement of workflows and processes within the area of
responsibility for RF
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- Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
Requirements:
-
- Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
- Ability to meet schedules and on demand oversea travel
- Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
- Strong analytical and problem-solving skill
- Excellent interpersonal and communications skills
- Confident, persistent, assertive, committed, independent and good team player
- Ability to meet schedules and on demand oversea travel
- Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
- Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage