Job Title:  Inside Sales Manager

The Inside Sales Manager is responsible for leading an Inside Sales Team with the prime objective of providing the best possible service to Ametek customers. Develop talent through leadership and training. Ensure the timely and accurate processing of business transactions to support customer expectations, company sales strategies, and business plans. Take ownership of the pricing process.  Ensure compliance with company and government regulations.

KEY RESPONSIBILITIES:

• Provide leadership to a team of Inside Sales Representatives (ISRs) to ensure:

  • Quotations are provided within established company guidelines and communications with customers about their RFQs are treated with an appropriate level of urgency.

  • Customer purchase orders and change orders follow quotations prior to acceptance.

  • Customer-driven production schedules on discrete/blanket orders and LTAs are acted upon in compliance with the terms of those agreements.

  • The order backlog is managed in line with business unit guidelines.

  • Customer complaints are treated with urgency and Return Material Authorizations (RMAs) meet company procedures and customer expectations.

  • US Government and company export regulations are strictly followed.

• Direct the pricing of quotations and ensure compliance with company objectives.

• Ensure follow up of quotes and implement strategies to increase quote closure percentage.

• Maintain and improve processes and workflows within the inside sales department.

• Perform periodic reviews of ISR skills, effectiveness and take decisive action to improve team capabilities and success.

• Direct the interface between customers and multiple company disciplines, including business unit sales team, engineering, and operations teams to assist in the development of new business

• Prepare periodic reports on key departmental metrics, including team performance

• Participate in the preparation of monthly, quarterly, and annual business plans.

• Actively engage in presentations of the benefits and features of AMETEK's products and services to customers.

• Other duties as assigned

REQUIREMENTS FOR CONSIDERATION:

• Bachelor’s degree preferred.

• 3-5 years of experience in an industrial business-to-business inside sales management position.

• Ability to motivate employees and colleagues to work within tight timeframes

• Analytical skills to determine pricing tactics

• Highly developed personal organization and time management skills.

• Ability to work under pressure in an environment of changing priorities.

• Ability to deal with conflict in a professional and constructive manner.

• Professional written and verbal communication skills.

• Skilled in the use of Microsoft Office, a CRM system, and an ERP system.

• Ability to work effectively across functional groups.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands or fingers to handle, or feel objects, tools or controls, and keyboarding; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.

• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

OTHER CONSIDERATIONS:

• Takes a high degree of personal responsibility.

• Places team achievement ahead of personal gain.

• Is confident, with a desire for future advancement.

• Willing to roll up sleeves and able to see the big picture.

• Strong work ethic.

• The ability and maturity to deal effectively with remote senior-level executives.

• Lead multi-site/remote teams.

• Superior organization skills and attention to detail.

• Must be able to work independently and on multiple projects simultaneously.

• Experience working with multi-site teams.

This position requires US export authorization.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
 

Hermetic Seal Corporation, Rosemead, CA, is the world’s most focused, responsive, and experienced hermetic seal manufacturer (connectors, headers, feed-thrus), providing qualified commercial and MIL-STD connectors for a wide range of applications, manufactured to the highest industry standards, with consistently high service level, best in class lead time at the highest quality.

AMETEK has the most extensive range of hermetic products available anywhere. The Hermetic Seal Corporation factory is Qualified Products Listed (QPL’d) on the most significant Mil-spec glass-to-metal-sealed connector types in the Aerospace industry. We also manufacture European aerospace-qualified connectors, commercial equivalents to many other less popular Military Connector Specifications, and are proficient in the customization of any of these products to meet special performance requirements.