Job Title:  Inside Sales Engineer

INSIDE SALES ENGINEER 

Reporting to the Sr. Director Strategic Marketing & Business Development, the Inside Sales Engineer is responsible for supporting the sales process for all sales worldwide.  Perform a variety of sales and service duties required to identify new customers, support field sales staff in managing customer relationships, and assist with closing opportunities.  May also provide order information and technical assistance.

ESSENTIAL ELEMENTS:

• Research and solicit new potential sales contacts by cold-calling, networking, and asking for referrals.
• Answer incoming phone calls and emails from prospective customers and follow up on all incoming sales leads.
• Put “voice time” before email as the best ways to communicate with customers.
• Provide sales prospects with appropriate UEI solutions, prepare quotes, and follow-up on quotes as needed.
• Provide technical support by phone/email to assist customers in getting systems running effectively and to maximize performance of equipment already purchased.
• Support field sales team with technical and applications issues.
• Maintain communication and build relationships with existing customers.
• Utilizing the CRM system, track activity and maintain a complete record of account status and sales leads.
• Assist field sales team in targeting, setting up, and managing appointments with new accounts.
• Interact with various department personnel including Applications Engineers, Marketing, and Engineering to resolve sales-related problems.
• Attend trade shows, company seminars, and meetings of industrial organizations and be prepared to demonstrate hardware and software technologies to potential customers.
• Assist with training opportunities both in-house and onsite at customers, as may be required.
• Submit weekly sales reports to the Sr. Director of Strategic Marketing & Business Development with an update on sales activities.
• Participate in weekly sales calls to update and discuss sales strategy.
• Attend quarterly sales meetings.
• Contribute to and develop new presentations and materials.
• Identify market opportunities and partner with Marketing/MarCom on lead generation.
• Coordinate and administer new employee and coop. technical training programs.

SECONDARY ELEMENTS:

• Ensure that work area and equipment are maintained in a clean, safe, and orderly condition and established company policies and procedures are adhered to.
• Perform other related duties as assigned or as required.

REQUIREMENTS:

• BS Degree in Electrical Engineering or direct technical background preferred.
• 1-3 years previous experience as an engineer or technical position preferred.
• Domain experience in DAQ, embedded control, test and measurement or closely related field.
• Persuasive communication skills including the ability to explain technical information.
• Occasional travel to attend trade shows and seminars.

PHYSICAL DEMANDS: 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard mouse, and other computing equipment.
• Continually required to talk or hear.
• Continually required to utilize visual acuity to operate equipment, read technical information and/or use a keyboard.
• Regular, predictable attendance is required.

JOB LOCATION:  Norwood, MA