Job Title: Field Service Engineer
Leicester, LEC, GB, LE49JQ
Main Role Responsibilities
• On-site customer installation, service support, limited telephone support, hardware and software configuration, troubleshooting, and maintenance support for Gatan products.
• Ensure repaired systems meet operating specifications, documenting service performed.
• Propose design enhancements and improvements.
• Read and interpret schematics and electrical diagrams through to the component level.
• Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
• Document work performed in a service report.
• Complete billing or warranty documentation as needed.