Job Title:  Director, Quality

Position Summary

The Director of Quality will be responsible for creating and maintaining our quality management system. Responsible for the growth and development of our Quality Engineers and inspections team. Managing quality portion of new product development activities, customer response on quality issues, ensuring continued certification to AS9100, applicable Federal Aviation Administration (FAA) Regulations, and Department of Defense (DOD) Regulations. Ensuring compliance to NADCAP and other industry requirements.

How You Will Do It

• Oversee department in charge of qualifying, testing & certifying metallic transport elements and complex metal assemblies
• Provide quality coaching to staff, peers, associates and management team, thereby enhancing their skills in efficient execution of procedures to drive improved customer satisfaction.
• Timely problem identification & resolution of production line work stoppages to support customer on time deliveries.
• Manage teams in areas of quality management/operational excellence in a high volume and diversified manufacturing environment
• Represent Quality Engineering on new product development teams (NPI) and smoothly transition new designs into production.
• Support Business Unit financial objectives through management of the Cost of Poor Quality (Scrap/Warranty).
• Communicate with customers and government quality representatives (FAA & DCMA) on quality issues.  Form positive/productive customer/FAA/DCMA relationships based on data and continual improvement.
• Perform contract reviews for new customers/products by reviewing customer purchase orders, product/quality specifications and any other documentation to ensure delivered products meets or exceeds customer expectations.
• Implement and maintain a quality management system (QMS) by flowing down customer/government quality clauses & requirements into internal procedures, i.e. a sustainable QMS that supports Business Unit objectives via ISO 9001/AS 9100 certifications.
• Review Engineering Orders and participate in new design product/design review to ensure quality requirements are identified and captured in appropriate documentation.
• Develop, prepare and implement Quality Program Plans for new and existing customers and products.
• Function as primary liaison for various customers to resolve quality issues, ensure appropriate flow down of quality requirements, enable positive channels of communication, and ensure customer satisfaction.
• Coordinate customer evaluations for reported product failures or other complaints and assist in corrective action.
• Lead MRB activities, provide guidance with customer MRB requirements and assist with in-process and supplier corrective actions.
• Coordinate internal quality audits and report status of QMS compliance to management.
• Participate on cross-functional teams to implement Operational Excellence Initiatives (6 Sigma, Continuous Flow Manufacturing, 5S, Kaizen, etc.) in any manufacturing shop.
• Provide status of internal and external corrective actions, ensure responses are adequate to prevent recurrence of nonconformance and report progress to management
• Develop inspection plans and methods for receiving, in-process, and final inspection of hardware

What We Look For

• Minimum 5 years’ experience as a Lead Quality Engineer and 3-5 years as a manager in a manufacturing environment required; Aerospace manufacturing environment is preferred (knowledge of FAA 14CFR Part 21 and FAA 14 CFR Part 145 requirements).
• Experience managing a team of direct or indirect reports preferred; including actively coaching and developing next line of leaders.
• AS9100 Internal Auditing.
• Prior FAA DMIR training/certification and Lean Manufacturing experience are a plus.
• Proven team player who has demonstrated capabilities in the following areas: excellent communication, interpersonal skills, well developed problem-solving skills; manufacturing process controls; solid organizations skills; and the demonstrated ability to be self-directed and effectively relate to all levels of an organization.
• Ability to work well under pressure, multi-task and meet deadlines.
• The right person will be ambitious and flexible who wants to learn and grow professionally.
• This is a hands-on position that takes someone who can roll up their sleeves and solve critical issues in a timely manner while balancing long term improvement initiatives
• Hungry, Driven, Self-Motivated and takes initiative in an ambiguous environment

What’s In It For You

• Competitive Compensation & Holiday Pay
• Great Health Benefits, and 401(k) plans
• Paid Time Off per year depending on level
• Less red tape – we have an environment that supports the entrepreneurial spirit
• Fun & Professional culture while also providing work/life balance for our employees
• Fast growth opportunities and quicker career development for the right candidate
• Mentors to help you grow both personally and professionally