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Job Title:  Sales Operations Specialist

Location: 

Herndon, VA, US, 20171

Business Unit:  Telular
Posting Date:  Sep 20, 2022
Job Description: 

Your Impact:

 The Sales Operations Specialist plays a key role in approving and processing accurate orders in a timely manner. This position will serve as the primary contact for internal and external customers.

 

Key responsibilities include:

 

  • Develop detailed knowledge of order process management for Skybitz solutions
  • Process orders, new and replacement, for customers (internal and external) as required
  • Assist operations with order adjustments as needed
  • Work with the sales organization to ensure data accuracy in Salesforce.com
  • Support sales team members with account setup, order processing, billing issues, shipping, escalations, and associated customer-related assistance, as needed.
  • Sales Force CRM management (changes to records, fields, workflows, validation, reports)
  • Review and maintain contract accuracy to include ordering, changes to contract, trial conversion, and reactivations
  • Monitor multiple email inboxes and respond within a timely manner
  • Other projects and assignments, as required

 

Experience & Accomplishments:

 

  • Experience with Customer Relationship Management (CRM) applications
  • Associate degree or equivalent professional experience in Accounting, Finance, Operations or Project Management
  • 2 + years of professional experience
  • Strong written and oral communication skills
  • Proficient with MS Office Suite (Excel, Word, Access, Outlook)
  • Ability to multitask in fast-paced environment 

 

Preferred Skills, Abilities & Knowledge:

  • Experience with Sales Force and Great Plains ERP system
  • Order processing, customer support and billing experience

 

We are Telular:

We are Telular, a business unit of AMETEK and a technology leader in IIoT solutions for the commercial telematics, security, and home automation markets. For over thirty years we have made smarter connections for our customers. By combining wireless technologies, purpose-built devices, and SaaS commercial offerings, we’ve been a disruptive force in the IIoT market.

 

We’re proud of our culture of innovation and dedication to customer success that has put us in a favorable growth position based on a large and loyal customer base and an ever-increasing number of applications for its solutions.

 

Websites: www.telular.com; www.skybitz.com

 

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.


Nearest Major Market: Washington DC