Job Title:  Service Centre Technician


Dronfield Derbyshire, DBY, GB, S18 1DJ

Business Unit:  Process, Measurement & Inspection
Posting Date:  Sep 18, 2023
Job Description: 

AMETEK Land, headquartered in Dronfield, UK is a business element of AMETEK’s Electronic Instruments Group, a leader in advanced instruments for the aerospace, power, process, and industrial markets. AMETEK, Inc. is a $5 billion, global manufacturer of electronic instruments and electromechanical devices with 17,000 employees, 150 operating locations and a global network of sales, service and support locations in 30 countries around the world.


Job purpose

The main purpose of this role is to carry out a repair service function operating within the production department in compliance with ISO9001 accreditation. Deliver a cost-effective repair service in line with customer service and quality expectations. Provide timely support to our internal and external customers.  


Key responsibilities and accountabilities:

  • Day to day repair function consisting of assessment, service/repair, fault finding and calibration.
  • Create the quality feedback loop between the service centre and the quality department.
  • To report non-conforming material and submit improvement change requests.
  • Provide timely after-sales support to all internal and external customers in line with the agreed expectations of the business.
  • Ensure all third-party approvals are compliant for the department.
  • Maintain the working standards in line with operational organisation and the 5S policies.
  • Ensure that all relevant health & safety policies and procedures are observed.
  • Perform other duties and tasks as required by the business.


Key Competencies:

  • Repair & Calibration: Apply Engineering knowledge to achieve the required output.
  • Initiative: Taking ownership of own work, doing what is needed without being asked, following through.
  • Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and supportive, making it as easy as possible on the customer.
  • Continuous Improvement: Seeks opportunities to improve process, procedures, that will improve individual and company performance, cost savings, health and safety improvements.
  • Communication: Ability to effectively communicate and demonstrate understanding of what has been communicated.


Experience, Professional Qualifications and Personal Requirements:

  • Candidates will ideally have experience in a Production & Test Environment.
  • Lean manufacturing knowledge/awareness
  • Level 3 NVQ/BTEC Minimum or relevant equivalent experience
  • Knowledge and experience of Microsoft Office applications



AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $6.0 billion. Traded publicly (NYSE:AME), we are a component of the S&P 500. Visit for more information.