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Job Title:  Account Representative/Inside Sales

Location: 

Collegeville, PA, US, 19426

Business Unit:  Specialty Metals
Posting Date:  Sep 24, 2022
Job Description: 

About the Position. The Account Representative will manage day-to-day activities and execution of our customer connections; follow established contract review procedures and provide accurate quoting, order entry, status, shipments, returns, credits; proactively engage with customers to head off issues; and show customer appreciation for their business.

 

The Account Representative serves as the liaison between the customer, plant, quality, supply chain, and finance to pull together all necessary resources to support the customer and resolve issues; ensures complete and accurate backlog and sales forecasting through timely and precise order entry; issue quotations to new and existing customers by working across functional boundaries to develop lead time, pricing, minimum order quantities, and terms; drives customer satisfaction; and presents data and makes recommendations as to course of action to business leaders to resolve complex customer issues.

 

This role is to be considered a key role for the onboarding of high-quality talent for further development. The successful candidate will have the opportunity to be promoted to increasing levels of responsibility within the Specialty Metal Products (SMP) Business Unit. As such, the candidate should know at the outset that if successful, the opportunity exists to move to other SMP functional areas such as Supply Chain, Procurement, Operations Supervision, Finance or a larger Commercial role.

 

 

 

Position Requirements:

  • Bachelor’s Degree in Business, Engineering, or other related field of study. Relevant experience can be substituted for degree.
  • Minimum two years of customer service experience within a technical field. Knowledge of metals or industries that Ametek serves as plus.
  • Clear, proactive communicator.
  • Willingness to cross functional boundaries within the organization.
  • Strong quantitative and analytical skills.
  • Customer centric with proven record of relationship management.
  • Ability to work in tactical administrative team environment from focused problem solving to customer care and support throughout any given day – this includes admin activities all the way to problems solving/decision making (both ends of the spectrum).
  • Ability to effectively manage multiple priorities and meet strict deadlines.
  • Ability to make recommendations with limited information and changing situations.
  • Self-starter, high level of initiative. Intensely detail focused, but able to see the larger picture as well.
  • Ability to manage and organize large volumes of information from multiple sources.
  • Data driven.
  • Willing to use independent judgement as appropriate.
  • Open to diverse points of view.
  • Seeking a dynamic and challenging work environment.
  • Competency with Excel
  • Time management skills with a focus on communicating with customers in a timely manner.

 

About Us: Ametek Specialty Metal Products (SMP) Business Unit manufacturers and markets a wide range of products including powder metals, precision tubing, and precision strip metals. These products are available in a wide range of materials, including stainless steel, nickel, and titanium alloys to customers in aerospace, medical, nuclear, and oil & gas markets. Our Account Representatives help us deliver exceptional products and service to customers around the world, every day.

 

AMETEK, Inc., (NYSE:AME) (www.ametek.com) is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5.5 billion.  AMETEK has 18,500 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.  The Ametek Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the Ametek Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle. 

 

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.


Nearest Major Market: Philadelphia