Job Title:  Service Technician

As a leader in permeation measurement and modified atmosphere package testing, we are looking for you!

AMETEK Inc. is a leading global supplier of electronic instrumentation and electromechanical devices. 
For our MOCON business unit, a leading supplier of process and laboratory systems for the packaging, pharmaceutical, and food industries, we are looking for a dedicated and proactive: Service Technician (m/f/d) working throughout Spanish territory and potentially European destinations.
 
Your job as a service professional (m/f/d) includes the following tasks:
•    Installation and maintenance of MOCON instruments
•    Interaction with end users to determine software and hardware needs in an effort to provide support in a timely manner
•    Undertaking customer complaints in local and wide area environments, using information from multiple sources
•    Cooperation with sales/service/application team to satisfy internal/external customer requirements
•    Performing technical and application work to ensure functioning of all systems
•    Proactive identification of problems and recommendation of solutions
•    Remote support, troubleshooting and fault finding
•    Training of customers
•    Demonstration and creation of reports for prospect customers
 
Your skills are what counts:
•    Completed training as an electrical engineering technician or studies in electrical engineering or related
•    Experience in technical customer service
•    Software affinity and confident handling of the standard MS Office programs, experience with the ERP system AX to your advantage
•    Fluent Spanish and fluent English language skills, others can be a plus
•    Diligence, proactivity, and high service orientation
•    Reliable, result-oriented, and independent way of working
•    High willingness to travel, including multiple days each week
•    Valid class B driver's license
•    Residence in the Barcelona area
 
What we offer you?
You can expect a permanent position within an innovative international environment in a leading-edge technology - with open doors and short lines of communication. Here you can and should work independently and flexibly, in close contact with customers and colleagues all over the world. You can look forward to an intensive introduction and personal and professional development opportunities.

We have a performance-based culture that rewards merit, potential and results, supported by a professional performance management system.

We also have the following up our sleeve for you: life & health insurance, psychological support service.
 
Sounds exciting? Then we look forward to hearing from you!