Job Title:  Global Sales Operations Administrator

We are currently seeking a Sales Operations Administrator who will be responsible for customer support and sales order entries and revisions. 

Key Responsibilities

• Operate company systems, primarily Customer Relationship Management (CRM), to support the Field Sales and correctly perform sales order entries and revisions

• Support field Sales in the Americas with regard to opportunity, quotation and ordermanagement and associated customer-related assistance, as needed

• Work with manufacturing to create software licenses (IIDs) for certain software purchases

• Screen all orders against corporate and federal export compliance and regulatory policyand techniques. Notify involved parties and seek remedy if compliance missing.

• Verify order completeness and readiness for entry into the system of record

• Assist with verification of inventory records and assets assigned to the sales region

• Assist with generation of reports and analyses from company systems

• Make arrangements for local sales-related events and activities

• Assist with campaign lead entry and management in SFDC

• Perform internal inside sales tasks, as required

• Implement ECO changes in CRM

• SalesForce CRM management (changes to records, fields, workflows, validation rules,reports)

• CRM Price Book management

• Manage Master Product List (products, hosts, pricing) and Engineering CompatibilityMatrix

• Manage queue to delete business accounts, labs, contacts and opportunities in CRM

• Update distributor discount tables for Bill-To records

• Other projects and assignments, as required

Professional Skills/Experience

• Previous experience (2-5 years) with a global data CRM, preferably SalesForce.com

• Experience with Sales data analysis and/or Financial data analysis is preferred

• A degree in a technical discipline or business education is a plus

• Excellent command of the basic Microsoft Office Suite (Word, Excel, PowerPoint)